	FTP Instructions
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FTP Instructions

Please only send a file via FTP if you have or will be filling out our ordering and submission form.

Large format printing and fine art reproduction often requires very large files for high quality output, and most e-mail servers tend to limit file attachments to 10 Mb or less. So, to provide more convenient service to our clients with high-speed connections (or a great deal of patience) we operate an FTP site where files of any size can be uploaded.

Be sure you use some form of compression. LZW or ZIP compressed TIFF files and Highest Quality JPEG files are the most commonly used.

Please contact us if you have any trouble sending us your files, or if you need help with this process. Also, be sure to e-mail, call, or fax us with instructions on how to output your job, and to let us know you are sending it. That way we'll be watching for it, can contact you if there are any problems, and we'll know what to do with your file once we receive it.

It is best to access our FTP server with a "REAL" FTP program such as WS_FTP, Cute FTP, Fetch, Smart FTP, or Interarchy as they support resuming interupted transfers and such in case the connection is lost.

If you have an FTP client program, the information for accessing our FTP site is as follows:

Host/FTP Address: 192.220.112.144 -or- masterlabdigital.com
User Name/User ID: bairart
Password: BairArt1

ftp://bairart:BairArt1@masterlabdigital.com

For the most comprehensive, and step-by-step guide to our services, read and fill out our ordering and submission checklist.

Phone: 801-484-1028 Fax: 801-467-2729
E-Mail: heath@masterlabdigital.com
Mail: BAE c/o MasterLab, 2992 South Main Street, Salt Lake City, UT 84115

© 2008 Masterlab